Air NZ Passenger Information…
Operating an airline is a complex matter and many procedures and protocols are in place to ensure the flights operate on time, safely and in compliance with regulations. This means rules are in place and staff have no ability to make exceptions. Things like minimum check times are strictly adhered to so please note as highlighted below….
Check in reminder from Air New Zealand
Travelling on an Air New Zealand regional or domestic flight? Remember, check in must be completed at least 30 minutes prior to the scheduled departure – even if you’re travelling with carry-on luggage only.
Check in opens online 24 hours prior to scheduled departure where you can check in early via the Air New Zealand mobile app or website.
Bag drop closes 30 minutes prior to the scheduled departure and Air New Zealand recommends customers allow themselves plenty of time by arriving at the airport well before check-in closes. Air New Zealand is working hard to ensure its services depart Whangarei on time and if you have not completed the check in process 30 minutes prior to departure, you will not be accepted for travel.